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Audit minded Consulting
Debt Collection
Essentials: Opportunities for improvement rise with increasing amount of "No":
- Write-off accounts are follow-up on a systematic basis.
- Adress data of customer are checked before order taking.
- Court order are requested on a systematic and professional basis if customer neglect dunning letters.
- Sales people are motivated to lessen their dunning accounts and write-offs.
- Debt collection is done by a specialised company.
- Foreign accounts are always hedged.
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Consulting topics: Fees decrease with rising amount of "Yes":
- Debt collection is done by a professional third party.
- Write-offs are follow-upped via an IT-feature.
- There is an specialised department for write-offs.
- Attorneys get their fees after successful debt collection.
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